About RLS Logistics
RLS Logistics is a nationally recognized cold chain logistics provider (3PL) offering LTL and TL transportation, cold storage warehousing, and e-commerce fulfillment services. Founded in 1968, we are a family-owned company experiencing rapid growth—and we’re looking for energetic, hardworking individuals to grow with us.
“Here at RLS, we are excited about the direction our company is headed, and the main reason is because of our team members. RLS does not make a product; we provide a service, and the level at which we are able to provide those services is a direct reflection of the strength of our team. Our customers can focus on what they do best and trust us to do what we do best.”
— Russell Leo
Position Summary
Account Manager – Produce Division (Freight Brokerage)
The Account Manager is responsible for managing all aspects of customer shipments from pickup through final delivery. This role focuses on building strong customer relationships, ensuring service excellence, identifying growth opportunities, and driving profitability.
What You’ll Be Doing
Manage customer shipments from pickup to final delivery
Maintain and grow customer relationships through ongoing communication and business reviews
Supervise and support Account Coordinators to ensure customer and carrier satisfaction
Negotiate rates and secure carriers to maximize service levels and profitability
Optimize routes, freight, and vehicle capacity
Meet or exceed performance metrics set by management
Provide insight on market conditions during customer and carrier negotiations
Exercise independent judgment when approving credit/debit adjustments
Provide feedback on Carrier Support performance for evaluations
Participate in interviewing and screening Carrier Support candidates
Perform additional duties as assigned by management
What You’ll Need
Education
Experience
Certifications
Travel
Physical Requirements
Behavioral Expectations
Be Humble
Stay Hungry
Live Smart
Work Environment
Compensation & Benefits
Annual Potential Earnings: Competitive (based on experience)
Benefits Include:
Medical, Dental, & Vision Insurance
Paid Time Off (PTO)
401(k) with company match
Team member recognition awards
Education and development opportunities
Reporting Structure
This position reports to the Operations Manager, Freight Brokerage.
RLS Logistics is an Equal Opportunity Employer (EOE).
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