We are looking for a service-minded freight broker to act as a liaison between our customers and freight carriers. The freight broker will secure new accounts, expedite the sharing of information and documentation between customers and carriers, and communicate with dispatchers and drivers to track the status of loads. You will negotiate contracts with carriers in a manner that optimizes profits.
To ensure success in this position you need to maintain current knowledge of freight carrier services and be effective in attracting new customers and ensuring customer retention. Top applicants are customer-oriented and should be able to multitask in a dynamic, fast-paced environment.
Responsibilities:
- Generate leads and attract new prospects and developing a sales pipeline.
- Identify and select reputable and safe carriers for freight services.
- Provide customers with shipping quotes.
- Book orders with carriers.
- Assist in preparing carriers for loads.
- Track status of loads.
- Collaborate with shippers, carriers and dispatchers to manage scheduled collections and drop-offs.
- Keep accurate records of relevant activities.
- Update customers on the status of shipments and assisting with other inquiries.
- Maintain current knowledge of market trends in transportation marketplace.
Experience:
- Bachelors degree in related field or equivalent experience preferred.
- Sales, Marketing, or Customer Service experience preferred.
- Experience in the transportation industry.
- Working knowledge of the company operations preferred.
- Ability to work well under stress and communicate professionally.
- Excellent written and verbal communication skills.
- Experience working in a deadline driven environment.
- Ability to multitask required.
- Attention to detail.
Benefits: Health, Vision, Dental, Vacation, PTO, 401K
Schedule: Monday through Friday 8:00am to 5:00pm
Compensation: $60,000 to $75,000 pay range; includes base plus commission
Requirements
- 2+ years of work experience in a similar role.
- Established book of business a plus.
- Proficient with Microsoft Office Suites.
- Excellent problem-solving abilities.
- Excellent communication skills, both verbal and written.
- Outstanding people skills.
- Proficient negotiating skills.
- Demonstrated ability to meet sales targets.
