We are seeking an experienced Account Manager to lead, manage, and grow our DOD and Government freight operations. We are already active with multiple government agencies and moving freight today; this role exists to bring stronger leadership, structure, and operational discipline to the account portfolio while supporting continued growth.

This is not a traditional commercial freight role. Government freight requires a deep understanding of compliance, quoting accuracy, service execution, and relationship management within federal agencies.

Key Responsibilities

Own day-to-day management of existing DOD and Government freight accounts
Serve as the primary point of contact for government customers and agency partners
Ensure accurate quoting and that awarded freight is executed exactly as quoted
Coordinate closely with operations to manage service levels, exceptions, and performance
Understand and navigate government freight requirements, processes, and timelines
Identify opportunities to expand freight volume and grow accounts within government agencies
Help build structure, processes, and best practices as the government freight team scales
Provide leadership and accountability across internal teams supporting gov freight

Qualifications

Proven experience managing DOD or Government freight (required)
Strong understanding of how government freight differs from standard commercial freight
Experience working with federal agencies and government contracting environments
Operationally strong — able to connect pricing, execution, and service outcomes
Confident communicator with a professional, solutions-oriented approach
Comfortable working independently in a remote environment

Why This Role

Existing government freight is already in place — this is a build and grow opportunity
Direct impact on operations, customer satisfaction, and future team expansion

TFS

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Account Manager – DOD / Government Freight